Frequently Asked Questions
Here, you will find an overview of frequently asked questions
Here, you will find an overview of frequently asked questions
At Holiday Park De Twee Bruggen, you can arrive and depart on any day, both for camping and for renting holiday accommodation. This does not apply at Easter, Ascension and Whitsun. At these times, you must book an entire package. (although it does for camping)
You will also find the arrival and departure times on your booking confirmation.
Your pitch is available on your day of arrival from 13.00
You will also find the arrival and departure times on your booking confirmation.
On your day of arrival, your accommodation will be ready from 16.00.
You will also find the arrival and departure times on your booking confirmation.
Your pitch must be vacated by 11.00 on your day of departure.
Your accommodation must be vacated by 10.00 on your day of departure.
You can use the park facilities for the entire day on your days of arrival and departure.
Yes, that's fine. People may visit you for free, unless they stay overnight and then you must report this to reception.
For check-in, it is easy to show your reservation confirmation upon arrival. In addition, we need the license plate of your car for our barrier system.
It is not allowed to build a pavilion near your camping pitch or accommodation
Under your (front) tent, you can use an anti-root canvas. It is not allowed to use ground cloth or other non-breathable plastic cloths. The ground cloths may only be used under the (front) tent and not over the entire pitch.
It is allowed to barbecue by your camping pitch or accommodation, either gas or coal. However, open fires are not allowed.
Holiday park De Twee Bruggen offers facial recognition as access control for accommodation guests and season ticket holders and attendance registration for the swimming pool. The system offers guests a quick and easy way to access the swimming pool. It eliminates the need for guests to use and keep passes, wristbands or other physical means to gain access.
The software scans facial recognition points that are already in the scanner is transformed into a template. This template is the outcome of an algorithm and consists of multiple positions. Besides being patented, the algorithm is protected by encryption AES256. Templates cannot be traced back to a face.
Vakantiepark De Twee Bruggen works with EasySecure in this regard. EasySecure takes security and privacy very seriously and uses software with the best security and highest privacy settings. The EasySecure software is hosted in Cyso's data centres. Cyso is both ISO 20000, ISO 27001 and NEN 7510 certified. The EasySecure Software servers are distributed across 3 geographically separated Tier-4 data centres in the Netherlands. Tier-4 is the highest classified level of data centres. All data is automatically deleted one day after the departure date of your booking. Data is not used for any purposes other than those described above.
The use of facial recognition is voluntary. If you do not wish to use facial recognition, please report to reception. We will then offer you a suitable option. If you wish to withdraw your consent in the interim, this is possible at any time
For a fee of € 20 you can reserve specific accommodation or a camping pitch.
A maximum of two pets are permitted per pitch or accommodation unit. If you are camping, you must pay in 2020 € 6,50 per pet, per night. If you are staying in holiday accommodation, you must pay € 9,- per pet, per night.
All our accommodation units are provided with standard duvets, pillows and a bedding packet.
For check-in, it is easy to show your reservation confirmation upon arrival. In addition, we need the license plate of your car for our barrier system.
Wifi is available throughout the park. You do not need a login code for this.
If you have hired a pitch or accommodation unit at the park, you can access both the indoor and outdoor pools free of charge.
A range of bikes can be hired at the holiday park, from € 12.50 per bike per day. Children's bikes can be hired from € 8.50 per day.
During the Dutch school holidays there is a children's entertainment programme. Our entertainment programme is primarily provided for children aged up to 12.
One car (with the exception of the bungalows and group accommodation) may be parked at your location.
At the bungalows, 2 cars may be parked and at the group accommodation, all cars coming along may be parked.
It is quite hard to get to the holiday park using public transport. You can take the train to the Winterswijk or Aalten stations and then take a taxi, which you should reserve in advance.